Tell hundreds of people one thing, and know who read it
Schedule changes, policy updates, and shift coverage requests, sent once to everyone who needs them, with a delivery record instead of a group chat nobody reads.
Concrete sends, not a feature list
What a workforce management team actually sends from NexBroad-Reach — and what the person on the other end sees.
The broadcast goes out
Sent to the whole list at once, each recipient tracked on their own.
The recipient answers
A keypress on a call, or a text reply — whichever the message asked for.
It lands in one place
The reply reaches the shared inbox and the delivery report, so the team works from the same record.
- Schedule and policy broadcasts
- Push a schedule change, a weather closure, or a policy update to the whole roster in one send, segmented by team or location.
- Coverage requests
- Broadcast an open shift or a last-minute coverage need to the workers tagged as available, and read the accept/decline responses back in the inbox.
- Two-way check-ins
- Send a check-in text and let replies come back into a shared inbox your whole team can see and answer from, not one manager's personal phone.
The parts of Reach this runs on
Contacts and tags
Segment a roster by team, location or shift before you send, so a broadcast reaches exactly the people it's for.
Delivery reports per recipient
Every broadcast tracks sent, delivered and failed per person, so "did everyone get it" has an answer.
Teammates and roles
More than one person can send and answer on behalf of the org, with role-scoped access rather than one shared login.
Every capability above is live
NexBroad-Reach is a running product, not a mockup — open the demo and send a broadcast against sample data yourself.
Open NexBroad-ReachStaffing & recruitment
An open shift is a broadcast problem: reach every eligible worker at once, and know who's in before you have to call the client back.
Healthcare
Appointment reminders and scheduling messages sent by SMS or automated voice call, with replies landing in a shared inbox the front desk can work from together.
See it against your own use case
Tell us what you're sending and to whom — we'll show you where it fits in Reach, or tell you honestly if it doesn't.