Multi-branch organisations, roles, and usage attribution
One organisation, many branches: role-scoped access so a branch admin sees their own traffic, and org-level visibility so usage rolls up to one account and one credit balance.
Concrete sends, not a feature list
What a enterprise team actually sends from NexBroad-Reach — and what the person on the other end sees.
The broadcast goes out
Sent to the whole list at once, each recipient tracked on their own.
The recipient answers
A keypress on a call, or a text reply — whichever the message asked for.
It lands in one place
The reply reaches the shared inbox and the delivery report, so the team works from the same record.
- Branch-scoped sending
- A branch admin or broadcaster sends and answers for their own location, without visibility into every other branch's traffic.
- Org-wide rollup
- An org admin sees usage and delivery across every branch from one account, on one shared credit balance, rather than reconciling separate bills.
- Role-scoped teams
- Add teammates with the access level their job needs — broadcasting, branch administration, or full org administration — instead of one shared login passed around.
The parts of Reach this runs on
Branch and role model
Organisations, branches and roles are first-class in the product, not a workaround — the access boundary is enforced by the platform, not by convention.
One credit balance, org-wide
Prepaid credits are shared at the org level, so branches draw from one balance instead of needing separate accounts.
Delivery reports at every level
Sent, delivered and failed status rolls up from recipient to branch to org, so usage attribution is a report, not a manual count.
Every capability above is live
NexBroad-Reach is a running product, not a mockup — open the demo and send a broadcast against sample data yourself.
Open NexBroad-ReachStaffing & recruitment
An open shift is a broadcast problem: reach every eligible worker at once, and know who's in before you have to call the client back.
Workforce management
Schedule changes, policy updates, and shift coverage requests, sent once to everyone who needs them, with a delivery record instead of a group chat nobody reads.
See it against your own use case
Tell us what you're sending and to whom — we'll show you where it fits in Reach, or tell you honestly if it doesn't.