Question 1

Do you build software beyond NexBroad-Reach?

Accepted Answer

That is the main thing we do. NexBroad is a software company and NexBroad-Reach is our flagship product — the same team designs and builds custom software for other businesses: SaaS platforms, mobile and web applications, and AI integrations, with particular depth in healthcare, fintech, logistics, and SaaS. The "what we build" section sets out the disciplines and the industries; this platform is the working sample you can open right now.

Question 2

How does a custom project start?

Accepted Answer

With a description, not a contract. Email hello@nexbroad.com — or use the enquiry block at the foot of this page — with what you want built, the industry it sits in, and a rough timeline. We come back with questions first, then scope and an approach. Nothing is committed on either side until both of us agree what is being built.

Question 3

Is the demo the real product?

Accepted Answer

Yes — it is the application's own interface, running the same components, wired to a mock backend instead of the live one. Sending a broadcast in it queues real recipients, returns per-recipient delivery receipts, and spends credits, all inside your browser. Nothing you type there is transmitted anywhere.

Question 4

What can it send today?

Accepted Answer

SMS broadcasts with segment counting, and voice broadcasts using text-to-speech with keypad capture for confirmations. Replies to either come back into a shared two-way inbox, and keyword rules can answer STOP, START, HELP, and your own keywords automatically.

Question 5

How does billing work?

Accepted Answer

You buy credits, not a subscription. Every account starts free with 25 testing credits and no card; when you need more you buy a credit pack once — from US$30 (CA$42.50) for 500 credits down to US$0.030 (CA$0.045) per credit at 50,000+, before any tax your billing address attracts. Sending draws credits at a fixed rate (one per SMS segment, two per voice-call minute, three for a picture message), receiving is always free, and unused credits never expire. Every 5,000 purchased credits also unlocks an extra phone number.

Question 6

Is NexBroad-Reach cheaper than Text-Em-All and EZ Texting?

Accepted Answer

Based on each company's own published rates, yes. Text-Em-All's pay-as-you-go pricing runs about 9¢ per text at its lowest bracket down to about 6¢ at its highest; EZ Texting's per-message rate (3¢ down to 1¢) only unlocks inside a monthly plan starting at $25/month and rising to $3,000/month for its highest volume tier. NexBroad-Reach starts lower, at 6¢ per text, and drops to 3¢ per text at 50,000+ credits — with no monthly plan to buy into, since credits are purchased once, never expire, and cost nothing in a month you don't send.

Question 7

Can one account cover several branches?

Accepted Answer

Yes. Organisations are the top-level unit, with their own admin workspace for team management, credit approvals, and usage attribution across the people sending under them.

Question 8

How do the messages actually get delivered?

Accepted Answer

Over carrier-grade telephony for both SMS and programmable voice. Broadcasts leave over a carrier network rather than through an app-to-app channel, which is why delivery comes back as per-recipient receipts.

Frequently asked questions

The questions that decide it

Frequently asked questions

The questions that decide it

01Do you build software beyond NexBroad-Reach?

02How does a custom project start?

03Is the demo the real product?

04What can it send today?

05How does billing work?

06Is NexBroad-Reach cheaper than Text-Em-All and EZ Texting?

07Can one account cover several branches?

08How do the messages actually get delivered?